FAQs

Welcome to the Wearable Print Co FAQ page! Here you’ll find answers to common questions about our products, orders, shipping, returns, and more. If your question isn’t listed, feel free to contact us directly at support@wearableprintco.com or call +1 443-807-0897.

1. General Questions

Q: What products does Wearable Print Co offer?
A: We specialize in a wide variety of unique, customizable, and gift-worthy products, including:

  • Back to School Signs & Kids Gifts
  • Family & Home Decor Gifts
  • Holiday & Seasonal Decor
  • Mom & Dad / Wedding Gifts
  • Unique & Gothic Home Decor

All of our products are designed with quality and creativity in mind, perfect for gifts or personal use.

Q: When was Wearable Print Co founded?
A: Wearable Print Co was founded on November 18, 2019, and has since been committed to offering high-quality, personalized, and unique gifts.

Q: Where is Wearable Print Co located?
A: Our warehouse and customer support are located at 2456 Golders Green Ct, Windsor Mill, MD 21244, USA.

2. Ordering & Payment

Q: What payment methods do you accept?
A: We accept a variety of payment methods, including:

  • Shop Pay
  • Visa, Mastercard, American Express, Diners Club, Discover
  • Apple Pay & Google Pay
  • PayPal Wallet

All payment options are securely available at checkout.

Q: Is there a cut-off time for orders?
A: Yes, orders must be placed by 5:00 PM (EST) Monday through Friday to be processed the same day.

3. Shipping & Delivery

Q: How long does it take to receive my order?
A: Our handling time is 2-3 business days (Mon–Fri), and the transit time is 4-6 business days (Mon–Fri).
Estimated total delivery time: 6-9 business days, depending on your location.

Q: Do you offer free shipping?
A: Yes, we offer free shipping on all orders within the USA.

Q: Can I track my order?
A: Yes! Once your order ships, you will receive a tracking number via email so you can monitor your package every step of the way.

4. Returns & Exchanges

Q: What is your return policy?
A: We accept returns for both defective and non-defective products. Please note: Customized or personalized items are non-returnable and non-refundable unless they arrive damaged, defective, or not as described.

Q: How do I return an item?
A: Returns can be made by mail. Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Q: Is there a restocking fee?
A: No, all eligible returns are processed without restocking fees.

Q: How long does it take to process a refund?
A: Refunds are typically processed within 5 business days after we receive and inspect the returned item.

Q: Can I exchange an item?
A: Yes, exchanges are accepted for eligible items. Please contact our support team for instructions.

Q: How long do I have to return a product?
A: Customers can return eligible items within 30 days of delivery.

5. Product Information

Q: Are your products customizable?
A: Yes! Many of our products, such as Back to School Signs and personalized gifts, can be customized with names, dates, and other personal touches. Custom products cannot be returned unless defective.

Q: Are your products suitable for gifts?
A: Absolutely! All items come gift-ready and are perfect for birthdays, holidays, special occasions, or personal keepsakes.

6. Contact & Support

Q: How can I contact Wearable Print Co?
A: You can reach us via:

Our customer support team is ready to assist you with any questions or concerns regarding your order.

Q: Can I request a special order or bulk order?
A: Yes, we accept special and bulk orders. Please contact us directly with your requirements, and we will provide a personalized solution.

Still have questions?
If you can’t find an answer here, don’t hesitate to contact our support team. We’re here to ensure your Wearable Print Co experience is smooth, enjoyable, and memorable.