Refund & Return Policy

At Wearable Print Co, customer satisfaction is our top priority. We want you to shop with confidence knowing that your purchase is protected by our fair and transparent Refund & Return Policy. Please read the following guidelines carefully before making a purchase.

1. Eligibility for Returns

We accept returns for both defective and non-defective products under the following conditions:

  • Return Window: Items must be returned within 30 days of delivery.
  • Product Condition: Returned items must be new, unused, and in their original packaging.
  • Exclusions: Customized or personalized products are non-returnable and non-refundable, unless they arrive defective, damaged, or not as described.

2. Return Process

To initiate a return:

  1. Contact our customer support team at support@wearableprintco.com with your order number and reason for return.
  2. Our team will provide you with return instructions and the return mailing address.
  3. Ship the product back to us using a trackable method. Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.

3. Exchanges

  • We accept exchanges for eligible items.
  • If you wish to exchange a product, please contact us within 30 days of delivery.
  • Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.

4. Refunds

  • Refund Method: Refunds are issued to the original payment method used at checkout.
  • Processing Time: Refunds are processed within 5 business days after we receive and inspect the returned product.
  • Restocking Fees: We do not charge restocking fees.

Please note: Refund timelines may vary depending on your bank or payment provider.

5. Damaged or Defective Items

If your item arrives damaged, defective, or not as described:

  • Contact us immediately with photos of the product and packaging.
  • We will arrange a replacement, exchange, or refund at no additional cost to you.

6. Non-Returnable Items

The following items are not eligible for return unless defective or damaged:

  • Customized or personalized products
  • Items marked as “Final Sale”

7. Shipping Costs for Returns

  • Customers are responsible for return shipping costs for non-defective products.
  • If the item is defective, damaged, or incorrect, Wearable Print Co will cover the return shipping costs.

8. Contact Us

For any questions about our Refund & Return Policy or to start a return request, please contact us:

Wearable Print Co is dedicated to ensuring every customer has a smooth and worry-free shopping experience. If you have concerns about your order, our team is here to help you resolve them quickly and fairly.